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Become a Motivational Agent for your Patients

(46 customer reviews)



3 hrs




No Subtitles

$ 165.00

This course is only available in French.

How do you overcome your clients’ psychological barriers? With problem-based learning and case studies, the training aims to equip healthcare professionals to better intervene on the psychological barriers specific to each individual. Example: A person with a heart condition could start avoiding physical activity. Wondering why? With this course, you will be able to ask the RIGHT questions to understand why your client is avoiding training. In this case, for example, the client was afraid to have another heart attack!

You will be able to unblock your client’s resistance to your recommendations and exercises in order to promote your client’s adherence to treatment/exercise plan. A client who feels listened to and understood always comes back. Another example: You ask your client “Did you do your exercises this week?” If his answer is no, how you know full well that his exercises will help him? You ask yourself “Why doesn’t he do them?” At this point, your role is to help your client increase his motivation. How do you do that?

How do you motivate clients? You need to understand the quality of motivation (not the quantity). To understand why the client gets active, makes a move, trains, or follows your recommendations. This is what you will learn during this course.

To increase your client’s adherence to your treatment plan, you need to understand your client’s needs: AUTONOMY, COMPETENCE, AND FEELING OF BELONGING. It is necessary to focus on what the person likes, what he or she was good at before or right now. For example, where does the feeling of incompetence come from? Have you ever demonstrated a push-up exercise on your feet in front of a client who has never done a push-up (even though you are extremely good at it)? How will he feel when he tries the exercise? Do you think this is the RIGHT way to demonstrate this exercise? Do you think he will do it?

When the human brain does the same thing three times in a row with three failures in a row, the brain sends a message: “I can’t do it”, “It’s too difficult for me”, or “I’m no good”. These thoughts are all associated with feelings of incompetence. Jean-Michel will give you strategies to counteract these thoughts.

You have to ask the right questions: “Are you comfortable with this or with that?” “Is this the way you feel?”

Motivate your clients = Increase adherence to the treatment plan = Be a better health care professional





YouTube video
YouTube video
YouTube video
  1. Understanding motivation according to the theory of self-determined motivation theory.
  2. Increase effectiveness of interventions aimed at adopting health behaviour (e.g., exercise, better nutrition, etc.)
  3. Identify the real barriers behind resistant behaviours to treatment or follow-up.

Jean-Michel Pelletier

Psychologist D.Ps
Mental health and wellness
Quebec, Canada

46 reviews for Become a Motivational Agent for your Patients

Based on 46 reviews
1-5 of 46 reviews
  1. JB

    Bien expliqué, j’ai aimé les activités plus pratiques aussi

    (0) (0)
  2. DM

    Super interessant, fait réfléchir a comment nous agissions, aux mots que nous choisissons pour intervenir auprès des personnes que l’on a devant nous en contexte de travail et lesquelles font appel à nous pour les aider avec leur problématiques d’ordre de santé physique dans leur réalité.

    (0) (0)
  3. MC
    (0) (0)
  4. J
    (0) (0)
  5. J
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Every healthcare professional who is a member of an order or association must complete hours of continuing education each year. All of our courses are designed to help you accumulate these continuing education hours. However, the number of credits may vary depending on your profession and location. The information below is for information purposes only. We recommend that you confirm with your professional order and/or association.

For your information, Bia education aims to accredit its online education content in the U.S. and Europe as quickly as possible.

All healthcare and sport professionals are welcome to attend the course.

The instructor speaks in French and handout is also available only in French.

Yes, it is possible to extend access to your courses through our Bia membership. This membership allows you, among other benefits, to enjoy extended access to the courses beyond the initial 6 months.

Each health professional who is a member of a college or association must complete continuing education units (CEU) annually. Here is some information about kinesiologists, physiotherapists and physiotherapy technologists.

Kinesiologist, FKQ

All accredited members of the Fédération des Kinésiologues du Québec (FKQ) must accumulate 30 credits of recognized continuing education every two years from the year of their accreditation. These credits can be obtained from continuing education offered by the FKQ and/or other organizations recognized by the FKQ. In order to facilitate your task of analyzing the credits granted to your course, the FKQ Continuing Education Committee gives you access to an equivalency grid.

For each* of your courses at Bia education, you will receive a certificate of participation confirming the number of hours of course received.

*Excluding course not accessible to kinesiologists, this exclusion will be mentioned in the course description.

Kinesiologist-kinesitherapist, A.K.K.O.M.Q.

All members of the A.K.K.O.M.Q. must accumulate continuing education units. The association intends to ensure the safety and quality of kinesiology and kinesiology-kinesitherapy interventions, by requiring its members to maintain and improve their knowledge through the many continuing education courses offered annually, and to put their skills into practice while respecting the code of ethics. Credits can be obtained from continuing education offered by the FKQ and/or other organizations recognized by the FKQ.

For each* of your courses at Bia education, you will receive a certificate of participation confirming the number of hours of course received.

*Excluding course not accessible to kinesitherapists, this exclusion will be mentioned in the course description.

Physiotherapist and physiotherapy technologist, OPPQ

In the case of physiotherapists, each member must have a minimum of 45 hours of continuing education units (CEU) during the reference period, which is three years. Of these 45 hours, at least 30 hours must be accumulated in formal learning activities. The remaining continuing education hours can be accumulated in autonomous, formal learning activities or in a combination of both categories.

A CEU is equivalent to one hour of course, which is the actual time spent by the member to acquire or update his or her knowledge or skills. In the context of a formal activity, the member is in a learning situation when acting as a participant. Time spent on breaks, meals or any other activity without academic content should therefore be subtracted from the calculation of CEUs.

A formal learning activity is defined as an activity designed and delivered by experts in the subject matter and with a predetermined structure, content, objectives and duration. All the course offered by Bia education are therefore likely to be considered as a formal learning activity. During your course at Bia education, you will receive a certificate attesting to the number of hours of continuous education granted to the event.

Then, it is the physiotherapist’s role to define whether the suggested training theme is related to his or her practice and will allow him or her to optimize his or her professional competence.

Write to us at for more information.

You can access the French subtitles for your course by clicking on “cc” in the video window at the bottom right. You can then select the language of your choice and leave them on or off. The course notes are also available in French by clicking on “ressources” when you’re on the main course page. You can also select the language of your choice at the top of the page (En/Fr).

For a demonstration, click here!

Access to your courses will be sent automatically to the e-mail address you provided at the time of purchase. You can access them by logging into your account, then clicking on “My Learning Center” in the top of the menu bar.

If you can’t find the courses you’ve registered for, don’t worry! Some courses require manual verification, so you’ll receive the information and/or access within the next 24 business hours.

If you still haven’t received your courses after 24 business hours, write to us at and we’ll rectify the problem!

You will receive a notification email as soon as the pre-sale course is added to your account. This will mark the beginning of your 6-month access period.

If you wish to transfer a course to your colleague (for example), you can email us at We will be happy to transfer the access to this person, if the course has not been started.

In any case, it is forbidden to share the accesses to anyone. The quantity of a course purchased is equivalent to the number of accesses granted. A certificate is automatically transmitted after the completion of a course and it is impossible to change the name and date on this certificate once issued.

If you don’t finish the course within 6 months, you have two options:

  1. Become a member of the Bia membership, which, among other benefits, will allow you to extend access to your courses.
  2. Purchase the course again to continue. For any questions, please contact us at

Access to each course is valid for 6 months from the moment the course is added to your account.

Courses are available within 24 business hours, except for pre-sale courses. For pre-sale courses, you will receive an email when they become available.

Course reference documents such as handout or optional articles are located in the “Resources” section, next to the image of your course. For mandatory documents, you’ll find them in the relevant lessons, in the “resources” section.

3 Hours

Certificate of Completion

Online Self-paced Course

5 Bia points

Access Duration

6 months
Scientific membership: Unlimited


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